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The Google IT Support Certificate is a beginner friendly Coursera program that prepares you for an entry level IT support role. This guide covers what it is, the cost, what you learn, and whether it is worth it.
What is the Google IT Support Certificate?
The Google IT Support Certificate is part of the Google Career Certificates on Coursera. It teaches the fundamentals of IT support, including troubleshooting, networking, operating systems, system administration and security, with no prior experience required.
Cost and duration
The program costs about 49 US dollars per month on Coursera and takes most learners three to six months, for a total often around 300 dollars. It is included with Coursera Plus, and financial aid is available.
What you learn
- Technical support and troubleshooting fundamentals
- Computer networking basics
- Operating systems, including Windows and Linux
- System administration and IT infrastructure services
- IT security fundamentals
How to get the most from it
- Complete the hands on labs and assessments
- Practice troubleshooting on real devices
- Learn command line basics well
- Prepare for help desk and support interviews
- Consider following up with CompTIA A plus
Who should get it?
- Career changers entering IT
- Students and recent graduates
- Anyone targeting help desk or support roles
- People building toward higher IT certifications
Related Google certifications
Related certifications on our site: all Google certifications. For official details and to take the exam, see the official Google page.
Google IT Support Certificate FAQ
How much does the Google IT Support Certificate cost?
It costs about 49 US dollars per month on Coursera and takes three to six months, so the total is often around 300 dollars. Financial aid and Coursera Plus can reduce it.
Is the Google IT Support Certificate worth it?
For beginners entering IT, yes. It teaches job ready support skills and is a recognized entry point that can lead into help desk roles and further certifications like CompTIA A plus.
Do I need experience to start?
No. The certificate is designed for complete beginners and teaches IT support from the ground up.
The bottom line
The Google IT Support Certificate is an affordable, beginner friendly launchpad into IT. Complete the labs, practice troubleshooting, and use it to reach help desk and support roles or higher certifications.